Delivery
Shipping
Shipping
Policy.
Everything you need to know about how and when your AURA Pro order will arrive.
Delivery Times
7–14
Business Days
Belgium
10–18
Business Days
Rest of Europe
14–25
Business Days
Worldwide
Shipping Costs
Order Value
Shipping Cost
Under €50
€3.99
€50 and above
FREE
Common Questions
Where do you ship from?
Our products ship directly from our supplier warehouses. This allows us to keep prices low while maintaining quality standards.
Will I receive a tracking number?
Yes. Once your order ships, you will receive an email with your tracking number. Tracking may take 2–5 days to activate after dispatch.
Are there customs fees?
Orders within the EU are generally customs-free. For non-EU countries, local customs fees may apply and are the responsibility of the buyer.
My order hasn't arrived — what do I do?
If your order hasn't arrived within the estimated timeframe, contact us at Auraprofresh@outlook.com and we'll investigate immediately.